How to have difficult conversations

In the world of HR, the ability to have difficult conversations is a key skill to master. It’s still not always easy though!

In this video Mel Robbins, gives a few of her top tips to manage difficult conversations.

Her key steps include

1. Acknowledge responsibility

2. Define outcome

3. Listen and validate

4. Restate the outcome

What are your top tips for handling difficult conversations?


(function($) {$(“head”).append(“#video-player-6050698c5306c-6457 .decoration-mask, #video-player-6050698c5306c-6457 .dfd-video-button {border-radius: 33px;}#video-player-6050698c5306c-6457 .decoration-mask {border-style: solid;border-width: 1px;border-radius: 33px;}#video-player-6050698c5306c-6457 .button-wrap:hover .decoration-mask, #video-player-6050698c5306c-6457 .button-wrap:hover .dfd-video-button .decoration-icon {border-radius: 33px;}#video-player-6050698c5306c-6457 .button-wrap:hover .decoration-mask {border-style: solid;border-width: 1px;border-radius: 33px;}#video-player-6050698c5306c-6457 .decoration-icon {border-style: none;} .container-play:hover .decoration-icon, .button-wrap:hover .decoration-icon {border-style: none;}”);})(jQuery);

The post How to have difficult conversations first appeared on The HR Guys.

from The HR Guys

Leave a Comment

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s